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Account and billing

Enable two-step sign-in

Add a second step to every sign-in so a stolen password is not enough.

30 Oct 2026 · 1 min read
Account and billing

Understand your plan, usage and invoices

See what you have used this month, what happens beyond your plan and how to download a GST invoice.

30 Oct 2026 · 1 min read
Analytics

Read a funnel and find the drop-off

A funnel shows how many people move through ordered steps and where they leave.

30 Oct 2026 · 1 min read
Channels and delivery

Connect your own email provider

Flowfox Default sends through MigoSMTP. You can also connect your own provider and verify your domain.

30 Oct 2026 · 1 min read
Channels and delivery

Get a WhatsApp template approved

WhatsApp business messages use templates that Meta reviews. Here is how to submit one from Flowfox and what the statuses mean.

30 Oct 2026 · 1 min read
Channels and delivery

Set up SMS for India: DLT explained

India’s DLT rules decide which commercial SMS can be sent. Here is what to register and where it shows up in Flowfox.

30 Oct 2026 · 1 min read
Campaigns and templates

Personalise messages with Liquid

Insert names, order details and conditions into any channel with Liquid tags.

30 Oct 2026 · 1 min read
Campaigns and templates

Send a campaign with an A/B test

Use the campaign wizard to choose an audience, write the message, test two versions and schedule the send.

30 Oct 2026 · 1 min read
Journeys

Use goals and wait steps correctly

Waits control timing and goals control when a journey stops. Together they prevent duplicate and late messages.

30 Oct 2026 · 1 min read
Journeys

Build and validate your first journey

Edit a template, press Validate, fix every problem and go live.

30 Oct 2026 · 1 min read
Segments and lists

Build a segment with nested rules

Combine rules with AND and OR, watch the live count and save the audience.

30 Oct 2026 · 1 min read
Contacts and data

Understand attributes, events and transactions

Three building blocks describe what Flowfox knows about a person and what they do.

30 Oct 2026 · 1 min read
Contacts and data

Send your first event with the web SDK

Add the SDK to your site, identify a person and send an event that shows up on their profile.

30 Oct 2026 · 1 min read
Contacts and data

Import contacts with the import wizard

Bring people into Flowfox from a file, mapping each column and choosing what happens to people who already exist.

30 Oct 2026 · 1 min read
Getting started

Install an industry pack

An industry pack gives you journey templates, message templates, starter segments and a data schema for your sector.

30 Oct 2026 · 1 min read
Getting started

Complete the onboarding checklist

The checklist takes you from an empty workspace to a first live journey. Here is what each step does.

30 Oct 2026 · 1 min read
Getting started

Create your workspace and invite your team

Set up a Flowfox workspace in a few minutes, choose your region and bring in the people who will use it.

30 Oct 2026 · 1 min read

See your own customers in Flowfox this week.

Start a free workspace, connect a data source and send your first journey. Or book a guided demo.