Insert a field
Type two curly brackets, then the attribute name: {{first_name}}. Add a fallback so a missing value does not leave a gap: {{first_name | default: "there"}}.
Add a condition
Use if tags to show different text. For example, show a line only to customers with more than three orders. Conditions work in email, SMS, WhatsApp and RCS templates.
Preview and test
The editor previews a sample contact. Send a test to check formatting on a real device.
Frequently asked questions
Does Liquid work in SMS?
Yes, but keep the message within the DLT template format.
Where do I find the field names?
The attribute list shows every field and where it is used.
Was this guide helpful?Your answer helps us improve our guides.
Thanks for the feedback. It has been recorded.