■ MIGRATION
Move from your old tool with as little manual work as possible
Connect to the source by API, map the data, run a dry run, then cut over with a playbook.
Included in every plan. Plans in rupees from ₹4,999 a month, delivery included.
Nothing is sent from Flowfox until you cut over
LIVE PREVIEW · SAMPLE DATA
■ CAPABILITIES
What the migration does
A dry run shows what would move and what needs review before anything changes.
■ CONTROL
Built to be checked, not trusted blindly
AT A GLANCE — 01 / 06
■ HOW IT WORKS
Three steps from start to result
Connect
Authorise the old tool by API.
Map and preview
Match fields and see a dry run.
Run and cut over
Move the data, then switch sending.
■ OVERVIEW
Migration: bring your data and journeys over
What we move
Contacts and their attributes, events, segments and templates can be imported. A migration plan lists what moves automatically and what we rebuild with you.
How it runs
A short call scopes the job. We run an import into a test workspace, check counts with you, then switch over when you are ready. Your current tool keeps running in the meantime.
What to expect
The time it takes depends on how much you have. We will give a plan with dates before we start.
■ COMPARE
Dry run or Live run?
| COMPARE | Dry run | Live run |
|---|---|---|
| What happens | Reads and maps, writes nothing | Writes to your workspace |
| Risk | None | Low, after a clean dry run |
| Best for | Seeing what needs a decision | Moving once decisions are made |
| Reversible | Always | Contact us before cutover |
Note: Run as many dry runs as you need before the live run.
■ USE CASES
Where teams use Migration
Move from another engagement tool
Bring templates, contacts and journeys.
Consolidate tools
Replace separate email and SMS systems.
Move channel by channel
Cut over one channel first.
Run in parallel
Keep both for a short overlap.
Rebuild a flow
Use an industry template instead of a copy.
Bring history
Keep message history where available.
■ FOXAI
AI features that help, with a person in charge
Map the fields
Suggested mapping from source fields to Flowfox, for you to approve.
Estimate effort
A rough view of what moves cleanly and what needs review.
Template differences
Flags syntax that will not render the same way.
Cutover plan
A checklist drafted from what you are moving.
■ BEST PRACTICES
Get it right from the start
Dry run first
Read, map and preview before you write anything.
Move contacts before journeys
People first, then the paths that use them.
Clean before you move
Remove stale contacts and unused templates.
Plan the cutover window
Choose a quiet period for your business.
Keep both running briefly
Overlap lets you compare results.
Name one owner
One person owns the checklist.
No. Run both until you are ready to switch.
Guided migration is included with onboarding. We will confirm scope per plan.
Yes. Industry templates make most of them quick to recreate.
Import consent with its time and source so it is enforced from day one.
We connect by API to common engagement and email tools. Ask us for yours.
No. The playbook keeps sending going until cutover.
Where the source allows, as drafts for you to review.
A migration engineer can join any step.
■ RELATED READING
Guides from the help centre
Create your workspace and invite your team
Set up a Flowfox workspace in a few minutes, choose your region and bring in the people who will use it.
Read more CONTACTS AND DATAImport contacts with the import wizard
Bring people into Flowfox from a file, mapping each column and choosing what happens to people who already exist.
Read more GETTING STARTEDInstall an industry pack
An industry pack gives you journey templates, message templates, starter segments and a data schema for your sector.
Read more GETTING STARTEDCreate your workspace and invite your team
Set up a Flowfox workspace in a few minutes, choose your region and bring in the people who will use it.
Read more■ WORKS WELL WITH
Connects to the rest of the platform
See Migration with your own data
Start a free workspace, connect a data source and send your first journey, or book a guided demo.