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Flowfox authors and reviewers

The people behind our guides

Every help article is written by a specialist and, where it matters, reviewed by a second one. Find the author who covers your topic.

  • 20Specialists
  • 14Teams
  • 17Published guides
AM
Aarav MehtaHead of Product

Leads how Flowfox journeys, segments and analytics fit together.

JourneysProduct strategyAnalytics
Product1 guide →
AS
Ananya SharmaLifecycle Marketing Lead

Writes practical guides on onboarding, retention and win-back journeys.

Lifecycle marketingOnboardingRetention
Marketing2 guides →
RV
Rohan VermaSenior Solutions Engineer

Helps teams connect data sources and map events to the Flowfox data model.

Data modelFlowConnectIntegrations
Solutions3 guides →
PN
Priya NairDeliverability Specialist

Covers sender authentication, list quality and inbox placement.

Email deliverabilitySPF DKIM DMARCList quality
Deliverability3 guides →
KS
Karan SinghBackend Engineer

Writes developer guides for the API, webhooks and SDKs.

APIWebhooksSDKs
Engineering0 guides →
MI
Meera IyerCompliance Specialist

Explains DLT, consent and privacy rules in plain language.

DLTConsentPrivacy
Compliance0 guides →
VJ
Vikram JoshiCustomer Success Manager

Shares onboarding checklists and lessons from customer launches.

OnboardingMigrationCustomer success
Customer Success3 guides →
SK
Sneha KulkarniContent Designer

Writes about the email builder, templates and message design.

Email designTemplatesContent
Design2 guides →
AR
Arjun ReddyData Analyst

Explains funnels, retention and how to read campaign results.

AnalyticsFunnelsExperiments
Analytics1 guide →
DM
Divya MenonWhatsApp Channel Specialist

Covers WhatsApp templates, approvals and conversation design.

WhatsAppMeta approvalTemplates
Channels0 guides →
TK
Tomasz KowalskiSMS and RCS Specialist

Writes about SMS, sender IDs and RCS cards.

SMSRCSDLT
Channels0 guides →
EL
Emma LindqvistPush and In-app Specialist

Covers push, in-app and web messaging for product teams.

PushIn-appWeb messaging
Channels0 guides →
TO
Thomas O’ConnorSecurity Lead

Writes about access control, audit trails and account security.

SecurityAccess controlAudit
Security2 guides →
IS
Isabella SantosProduct Marketing Manager

Writes about industry packs and how teams choose a starting point.

Industry packsPositioningCase studies
Marketing0 guides →
KM
Kwame MensahSolutions Architect

Designs integrations between Flowfox and commerce, CRM and data tools.

IntegrationsArchitectureData pipelines
Solutions0 guides →
OB
Olivia BennettSupport Lead

Answers the questions teams ask most and turns them into guides.

SupportHow-to guidesTroubleshooting
Support0 guides →
CR
Carlos RamírezGrowth Marketer

Writes about festival campaigns, promotions and A/B tests.

Festival campaignsA/B testingPromotions
Marketing0 guides →
AH
Anika HoffmannData Protection Officer

Writes about data protection, retention and subject requests.

Data protectionRetentionPrivacy
Compliance0 guides →
MP
Min-jun ParkMachine Learning Engineer

Explains how FoxAI picks channel and time, and how churn scores work.

FoxAIChurn predictionSend-time optimisation
AI0 guides →
NW
Naomi WrightEditor

Reviews guides for accuracy and plain language.

EditingDocumentationStyle
Editorial0 guides →

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